Sharqan Ahamed

I'm

Resume

Experienced Senior IT Infrastructure Engineer with a proven track record in designing, implementing, and managing complex IT infrastructures across enterprise environments. Committed to delivering secure, scalable, and innovative solutions that drive operational excellence and digital transformation.

Professional Summary

Sharqan Ahamed

Results-driven "Senior IT Infrastructure Engineer with over 7 years of experience in infrastructure management, cybersecurity, and cloud technologies. Adept at leading cross-functional teams, optimizing system performance, and implementing secure network architectures across multi-site operations.

Education

Diploma in Computer Science & Engineering

2015 – 2018

Sembodai R.V Polytechnic College, Tamil Nadu, India

Graduated with First Class Aggregate

SSLC

2015

Government High School, Tamil Nadu, India

Achieved 73% Aggregate

Certifications

  • Diploma in Office Automation (6 months)
  • Diploma in Computer Application (6 months)
  • Workshop Certificates in Web Design & .NET Programming
  • IT Matchday Operations Certification (UAE Football Association, 2022–2025)

Languages

  • English – Fluent
  • Tamil – Fluent
  • Malayalam – Conversational
  • Hindi – Basic Understanding

Professional Experience

Senior IT Infrastructure Engineer

2022 – Present

Al Wasl Sports Club, Dubai, UAE

  • Led the deployment of high-density Wi-Fi infrastructure for stadium events hosting 10,000+ attendees.
  • Managed matchday technology, digital platforms, and broadcast systems to ensure seamless operations.
  • Implemented FortiGate & MikroTik firewall for centralized network control, fast reliable network traffic routing and advanced threat protection.
  • Established secure remote access using WireGuard, Cloudflare Tunnel, and Zero Trust protocols.

IT Infrastructure Engineer

2020 – 2022

Joseph Group, Jebel Ali, UAE

  • Designed and maintained LAN/WAN networks across multiple locations with VLAN segmentation.
  • Configured Cisco and HP switches, optimized VPN tunnels, and supported hybrid workforce connectivity.
  • Managed backup and recovery systems using Synology Active Backup and TrueNAS platforms.

IT Engineer

2018 – 2020

Opti Network Ltd & Future Group Pvt Ltd, Bengaluru, India

  • Provided end-user support, virus protection, and system troubleshooting across enterprise systems.
  • Configured internal wireless networks, VoIP systems, and remote access solutions.
  • Documented technical procedures and conducted system upgrades and performance tuning.

Technical Proficiencies

  • Networking & Security: FortiGate, PfSense, MikroTik, UniFi, WireGuard, OpenVPN, Cloudflare Zero Trust
  • Virtualization & Servers: Proxmox, VMware ESXi, Hyper-V, TrueNAS, Synology
  • Cloud Platforms: AWS, Azure, GCP, Azure AD, Cloudflare DNS
  • Web Technologies: HTML, CSS, Python, Nginx, Docker, Kubernetes
  • Database Systems: MySQL, PostgreSQL, MongoDB, Redis
  • Tools & Platforms: Wireshark, Metasploit, SAP, Office 365 Admin, QuickBooks

Core Competencies

  • Strategic IT Infrastructure Planning
  • Network Design & Optimization
  • Cybersecurity & Threat Mitigation
  • Cloud Integration & Virtualization
  • Disaster Recovery & Backup Solutions
  • Cross-functional Team Leadership

Skills

With over 7 years of hands-on experience in IT Infrastructure Engineer, I specialize in building secure, scalable, and high-performance infrastructures. From cloud platforms to firewalls, virtualization to automation—I bring precision and reliability to every layer of the tech stack.

Operating Systems & Server Management 100%
Network Architecture & Administration 95%
Virtualization & Infrastructure Automation 90%
Cybersecurity & Firewall Configuration 95%
Cloud Platforms & Remote Access Solutions 85%
Database & CMS Management 80%

🚀 Strategic Projects

Delivering scalable, secure, and cost-effective solutions that empower teams and transform operations.

Proxmox Cluster Migration

Server Infrastructure Modernization

Migrated legacy Hyper-V servers to a Proxmox cluster with HA and Ceph storage, reducing downtime by 40% and cutting licensing costs by 60%.

Nextcloud/ownCloud Deployment

Private Cloud Collaboration

Implemented secure, self-hosted file sharing platforms with LDAP integration and mobile sync, enhancing data sovereignty and team productivity.

Secure Access Vault

Cybersecurity & Compliance

Rolled out enterprise-grade password vault with TOTP, RBAC, and audit trails—boosting ISO 27001 readiness and internal security.

Stadium Wi-Fi Engineering

High-Density Network Design

Delivered seamless Wi-Fi for 10,000+ users using UniFi APs and Mikrotik routers with dual-WAN load balancing and VLAN segmentation.

IT Helpdesk Automation

Operational Efficiency

Automated ticketing and escalation workflows using Zammad and LDAP, reducing resolution time by 50% and improving SLA compliance.

Employee Onboarding Portal

HR-Tech Integration

Built a self-service onboarding portal with digital forms, training modules, and IT provisioning workflows—cutting onboarding time by 70%.

🌟 Impact Highlights

Quantifiable results that align technology with business goals and employee experience.

Network Uptime

Performance Optimization

Achieved 99.98% uptime by deploying redundant firewalls, proactive monitoring, and automated failover systems.

Backup Compliance

Data Protection

Reached 100% backup compliance across 200+ endpoints using Synology Active Backup with daily integrity checks.

Cloud Cost Optimization

Financial Efficiency

Reduced cloud spend by 30% through reserved instance planning, autoscaling policies, and usage analytics.

Zero Trust Rollout

Security Architecture

Implemented Zero Trust with device posture checks, conditional access, and MFA—enhancing endpoint security across departments.

Employee Satisfaction

Digital Workplace

Improved IT satisfaction scores by 45% through faster support, intuitive tools, and personalized onboarding experiences.

👨‍💻 About Me

Thanks for scrolling this far—here’s a little more about the person behind the tech.

Sharqan Ahamed

Sharqan Ahamed

Senior IT Infrastructure Engineer | Tech Enthusiast

With over 7 years of experience in Senior IT Infrastructure Engineer, I specialize in building secure, scalable infrastructures across enterprise environments. Whether it’s deploying firewalls, optimizing cloud platforms, or leading stadium-wide tech operations—I bring precision, reliability, and a passion for innovation.

  • Location: Dubai, UAE
  • Phone: +971 567232006
  • Email: [email protected]
  • Website: www.shatheitguy.in

💡 I believe in sharing knowledge. Through my GitHub contributions and YouTube tutorials, I aim to empower fellow tech professionals and curious learners alike. Whether you're here to collaborate, hire, or just explore—I'm glad you stopped by.